gadget.lk online shopping experience

The shopping experience was not bad but the aftersales was terrible! So I stumbled on gadget.lk quite by chance - I got an email from Keells Super online asking me to vote for them as the best SL online store or some such thing. I wasn't going to vote for Keells because I had a bad experience the 1 time I used their service. However, I wanted to see what the other sites were like. I found gadget.lk in the list. Since I'd had some trouble with my paypal account in the past and gadget.lk had a lot of the things I generally buy online I thought I'd give them a try.

The site isn't too bad - functional and given that it will probably be techies that use it I didn't have a huge problem with is. However, the car MP3 adapter that I ordered came with a faulty audio cable. I called them and was told the 2.5" to 3.5" audio adapter was thrown in as a bonus. Note that you need this cable to connect a standard MP3 player. However, I was told to bring the faulty cable to Panchikawatte and that they would replace it. I complained that I couldn't get their during the time it was open and the best they could offer was to drop it off on Havelock road if I could send someone to collect it from there. Not exactly professional my friends at gadget.lk are I would be tempted to say.

Note my order number was 62 so I'm thinking not more than 61 orders thus far and if the service stays this way it might not go beyond the 100 mark. I personally will think several times before ordering anything from their again.

BTW the build quality of the MP3 adapter was not good either... but that is to be expected at the price. The mini bluetooth dongle works just fine at the moment that I got from their and the transparent USB hub also is still functioning - though the build quality on the hub looks rather bad as well.